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March 24, 2005

Social networks as rhetorical situation

One of the things I have an eye out for as I read for our course is how network science might contribute to a modification of traditional rhetorical theory. Earlier, I was asking in my blog about the theoretical yield of studying network science. It’s been very helpful to see how thinkers in various fields are applying the model to illuminate the dynamics of the social networks they inhabit.

I see a parallel between Kuhn’s description of the structure of scientific revolutions and the descriptions being developed by network scientists like Watts. While it may not have altered the conduct of scientific activity on the small scale, Kuhn’s work has altered our broad understanding of

what scientists do and provides a framework for analyzing the cultural rhetoric of science. In defining a new paradigm for social context, network science seems to have a similar potential, especially since the models it constructs affect us all, not just a select group.

Here are some ideas for using the knowledge of social networks to modify our traditional understanding of rhetoric:

Invention. Blogs that serve as platforms for drafting documents like dissertations open a back door to feedback and collaborative contributions in the composing process and change the relationship between publication and composing. Text-mediated dialogue employed as a topos differs from simply passing a draft around for feedback. Conventional “one-mind” invention theories don’t speak to collaborative activity such as might take place with wikis.

Rhetorical situation. Network science offers a completely new paradigm for understanding the context in which utterances and persuasion take place. Bitzer’s idea of situation as the ground and exigence for rhetorical activity is rather narrowly defined; nevertheless, the new network paradigms provide a fresh perspective on an often disregarded aspect of Bitzer’s theory: constraints. These are “persons, events, objects, and relations which . . . have the power to constrain decision and action needed to modify the exigence” (“The Rhetorical Situation”). Network characteristics like emergence, power law distributions, tipping points and the Matthew Effect re-map our understanding of the potentials and limits of the power of discourse to alter reality within social networks. Bitzer speaks of fitting the response to the situation, but this new knowledge would seem to call for an elaborated art of fitting strategies to situations, something akin to market research. For instance, the success of an innovation, according to Watts, may depend on the structure of the network.

Audience. Bitzer also speaks of audience as a key constituent of the rhetorical situation. New social relationships such as those defined by Weinberger and devices like trackbacks call for a re-examination of the relation of rhetor to audience. New network paradigms provide a framework for redefining certain audiences. Netflix, Amazon and iTunes, for instance, have benefited by recognizing the long tail as a particular type of audience (Bnoopy/Kraus).

Ethos. In any number of ways and contexts, the character and very identity of the rhetor become problematic on the Web. What is happening in terms of ethos, for instance, when an employee is fired for making remarks about his or her company in a blog? (Or we might ask it: What happens to ethos distributed across multiple, coexistent contexts?) How should we read popularity against credibility in the blogosphere? See Weinberger’s discussion of .Zannah (16) as the norm on the Web, and to his discussion of Web credibility (141).

Posted by hjjankie at March 24, 2005 02:44 AM

Comments

In blogging invention then, what happens in a conversation, can now happen textually. I wonder how nervous this makes some people?

I like what you say about the rhetorical situation. It may even depend on creating a most-likely network.

I underlined on pg. 18 where Weinberger sums up his point re: .Zannah, "The real problem we face with the Web is not understanding the anomalies but facing how deeply weird the ordinary is." This reminds me of the Jimmy Buffett song, Fruitcakes: "human beings are flawed individuals, that the cosmic bakers took us out of the oven a little too early and that's the reason we're as crazy as we are..."

On ways of knowing/lisening, Weinberger says "This type of conversational listening works best in an environment messy with metadata" (141). If we didn't think so before, does a knowledge of networks bring us to the conclusion that every situation is 'messy with metadata' and does it then follow that 'conversational listening' is what we do most these days? In the last paragraph on the page, he has steps in traditional process and maybe the process now really looks more like, gather evidence, conversation, listen to arguments, conversation, justifications, conversation, arrive at knowledge, conversation, loop. I don't think this is still quite right, because I'm also visualizing a yes/no question out to the side of conversation that asks, "want to back up a step before proceeding?"

Posted by: Marcia at March 25, 2005 11:17 AM